Monday, March 30, 2015

T-Mobile uses 'real-time customer experience' for its new coverage map

T-Mobile has launched a revamped version of its coverage map that is based on what it calls "real-time customer experience" to offer a more accurate look at its footprint in the US.

T-Mobile says the map on its website is based on "200 million actual customer usage data points every day" rather than just best estimates of its coverage. It also uses third-party customer data from sources like Inrix and others. Here's what visitors can expect when they check out the new T-Mobile coverage map:

  • Customer-verified coverage based on actual customer usage, resulting in a vastly more transparent and accurate map, showing, for example, exactly where you can expect 4G LTE, 4G, 3G or other levels of coverage.
  • A Verified Coverage icon indicating where the majority of data is provided by T-Mobile customers reporting their actual network experience, providing an added layer of confidence.
  • Data that's updated twice monthly − compared to data presented on the carriers' maps, which is already dated by the time it's printed and published and may be months or even years old.
  • Speed test data from trusted third party apps showing average download speeds from customer speed tests over the last 90 days.

The new coverage map is now live on T-Mobile's website.

Source: T-Mobile








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